Given the current uncertainties of the COVID-19 pandemic, and the critical importance of continuity of water and sewer service to the community, the Plymouth Village Water and Sewer District Commissioners have decided to institute a temporary operational plan designed to reduce the risk of potential employee and customer exposure to the virus by limiting face to face transactional contact wherever possible.
Effective immediately, the District Business Office will be closed to the public. Office staff will continue to work their regular schedule; however, we are requesting all customers make payments through US Mail, the dropbox located outside the business office or the on-line payment options on our website (www.pvwsd.com). All other administrative activities, including service initiation/termination, off schedule meter reading, questions about rates or invoices, and any other typical business will be initiated by telephone at 536-1733.
Please view entire notice attached.